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Privacy Policy for Emerald City Stays

Effective Date: July 3, 2026

Welcome to Emerald City Stays. This Privacy Policy explains what information we collect, how we use it, and the third-party services involved when you use our website, https://emeraldcitystays.com (the "Site").

Information We Collect

  • If you contact us: When you email us or reach out for support, we receive the information you provide, such as your name and email address.
  • If you create an account: If you sign in (for example, to view a house manual), we use a secure session cookie to keep you logged in. Account sign-in is handled by our authentication provider.
  • Analytics: We use privacy-friendly, cookieless analytics (Plausible and Vercel Analytics) to understand aggregate, anonymous usage of the Site. These tools do not use tracking cookies and do not identify you personally.
  • Bookings and payments: Reservations and payments are processed by our booking partners (such as Hospitable, Airbnb, and Vrbo) through their own platforms and widgets. We do not collect or store your payment card details on this Site.

Cookies

We do not use advertising or tracking cookies. The only cookie we set is a session cookie for signed-in users, which is necessary to keep you logged in. Third-party services embedded on the Site (see below) may set their own cookies when their content loads.

Third-Party Services

We rely on the following third parties to operate the Site. Each processes limited data under its own privacy policy:

  • Vercel — website hosting and cookieless performance/analytics.
  • Supabase — account authentication for signed-in users.
  • Google Maps — embedded maps on property pages.
  • Hospitable — the booking search/availability widget and guest reviews shown on the Site.
  • Plausible — cookieless website analytics.

We do not sell your personal information, and we do not share it with third parties for their own marketing.

Children's Privacy

The Site is not directed to children, and we do not knowingly collect personal information from children under the age of 13.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new effective date.

Contact Information

For any questions or concerns regarding this Privacy Policy, please contact us at charles@emeraldcitystays.com.